Hotel Scam Alert

Traveling Somewhere? Read this Hotel Scam Alerto-TELEPHONE-SCAM-facebook

The following scam was passed on to us by John Conroy of MDNA Member firm Machinery International.  We are sensitive to the scams that bombard our businesses every day.

This scam can affect us when we travel so please be on guard.

Here is what happens:

You arrive at your hotel and check in at the front desk. Typically when checking in, you give the front desk your credit card (for any charges to your room). You go to your room and settle in and everything is good.

The hotel receives a call and the caller asks for (as an example) room 620 – which happens to be your room. The phone rings in your room, you answer and the person on the other end says the following: ‘This is the front desk. When checking in, we came across a problem with your charge card information. Please re-read me your credit card number and verify the last 3 digits numbers at the reverse side of your charge card.’

Not thinking anything is wrong, since the call seems to come from the front desk you oblige. But unfortunately it was a scam by someone calling from outside the hotel. They have asked for a random room number, then asked you for your credit card and address information. They sound so professional, that you think you are talking to the front desk.

If you ever encounter this scenario on your travels, tell the caller that you will be down to the front desk to clear up any problems. Then, go to the front desk or call directly and ask if there was a problem. If there was no problem, inform the manager of the hotel that someone tried to scam you of your credit card information, impersonating a front desk employee.

This was sent by someone who has been conned and is still cleaning up the mess.

ANYONE travelling should be aware of this.