Member Spotlight Interview
Interview Conducted by: Kim Khoury
Person Interviewed: Troy Clark
Company: Clark Machinery Sales
Company’s website: www.clarkmachinerysales.com
What year did you join the MDNA: 2007
Q: What was your first Job with the company and how did you get it?
A: I was living in Chicago looking for part time work and answered an ad in the Chicago Tribune. I started working for Machinery Marketing Incorporated in 1997 doing telemarketing and then moved onto a position in sales.
Q: What is the biggest challenge for your company in the next 5 years and do you have any tips on how you will conquer it?
A: Maintaining our Diligence at doing the mundane -Having employees stay sharp, being engaged, inspired and diligent in tasks in down markets. If the Clark Machinery team is constantly improving their process they hope to stay busy when the market isn’t hot.
Q: What is one thing you would you pass on to MDNA’s younger, next generation leaders about this business or industry?
A: When selling and buying machinery- sincerity with your customer and acting in a timely manner goes a long way
Q: What’s your favorite thing to do in your spare time?
A: Exploring and dining at great restaurants with my wife.
Q: What would be your best achievement to date?
A: Finally developing the Desire for Endless Process Improvement
Q: What is your favorite type of machinery or machine tool and why?
A: Any type of Haas equipment. It’s refreshing that a manufacture is transparent. They take the guesswork out of the replacement cost. They are willing to show how their machines are originally equipped. They have great tools for used machinery dealers in the secondary market.
Q: What do you like about your job?
A: Coming to work and solving problems with employees and for customers.
Q: What is the most useful thing you have participated in or attended that you can apply to your job or has helped your career?
A: The last weekend with the Pros put on by the Cleveland and Ohio Valley Chapters. From the manufacturing tours, to visiting the dealer’s warehouses and most importantly the networking with other dealers, the event was first class from start to finish.
Pictures- 2013 Weekend with the Pros, MDNA Educational Event
Q: What did you want to be when you grew up?
A: To sing bass in a gospel quartet. I remember thinking as a child, “now that’s a real man.”
Q: If you had a year off, what would you want to do?
A: If money was no object, I would love to travel through Europe with my family, refining my foreign language skills, reliving history. And of course, lots of eating and drinking.